Creating Emotionally Relevant Customer Experiences

51 minute video | Presenter: Chris Goward & Evergage | Published: June 2018

On-demand webinar

Marketers are under more pressure than ever to create lasting and valuable customer relationships. But how does your brand truly stand out amidst all the noise? How do you make a great impression on your prospects and strengthen connections with your customers?

The answer lies in creating emotionally relevant customer experiences. In this session, optimization pioneer Chris Goward will reveal how to identify your customers’ emotional states and needs, and use that information to create a seamless experience to guide them through the funnel.

Start building better engagement and higher customer loyalty by incorporating memorable and emotionally relevant customer experiences.

Your Presenter

Chris Goward, Founder and CEO, WiderFunnel |  @chrisgoward
When companies like Google, EA, Magento, and SAP want to improve their marketing results, they call Chris Goward. Chris founded WiderFunnel with the belief that marketing agencies should prove their value. He is the brain behind the popular LIFT Model® and Infinity Optimization Process™, wrote the bestselling book, You Should Test That!, and has spoken at 300+ events globally.