“Thank-you for taking the time to meet with our franchising team to review our franchising plans and take us through the CRM Vision Seminar. We have held all types of seminars as a Marketing group and have invited various departments and have never received an overwhelming response from the participants.

“As you know it is always hard to get a group together with everyone’s busy schedules, but I am glad we persisted and waited until all parties were available.

“Both our VP, Business Development and our Director of Franchising and Development came to talk to me on separate occasions and expressed their gratitude for organizing the day and actually wanted to sit down and review our findings.

“From a Marketing perspective, our VP Marketing and myself were extremely pleased with the agenda your team developed and how you managed to tie the lead generation program into a possible CRM campaign top promote the various Marketing initiatives we are working was appreciated.”

Joanne Forrester
Director of Marketing,
Boston Pizza